Branch, Customer Care, and Card Services

Branch + Teller Services

All Abington Bank and North Shore Bank branches will be closed on SATURDAY, SEPTEMBER 21.

AFTER SEPTEMBER 23, the complete list of each location’s drive-up and lobby hours will be available on our website at NorthShore-Bank.com/Contact-Us/Locations.

Visit any of the 15 North Shore Bank offices and 10 Abington Bank offices.

ABINGTON
6 Harrison Avenue, Abington, MA 02351

AVON
1 East Main Street, Avon, MA 02322

BEVERLY
North Shore Crossing, 140 Brimbal Avenue, Beverly, MA 01915
254 Cabot Street, Beverly, MA  01915
48 Enon Street, Beverly, MA  01915

BRAINTREE
1 Rockdale Street, Braintree, MA 02184

COHASSET
800 Chief Justice Cushing Highway (Rte. 3A), Cohasset, MA 02025
40 South Main Street, Cohasset, MA 02025 (Drive-up services not available at this location

DANVERS
48 Elm Street, Danvers, MA 01923

HOLBROOK
95 North Franklin Street, Holbrook, MA 02343

MARION
350 Front Street, Marion, MA 02738

MERRIMAC
1 West Main Street, Merrimac, MA 01860

MIDDLETON
Circle Furniture Plaza, 237 South Main Street, Middleton, MA 01949

NEWTON, NH
29 South Main Street, Newton, NH 03858

PEABODY
248 Andover Street (Rte. 114), Peabody, MA 01960
32 Main Street, Peabody, MA 01960-5552
637 Lowell Street, Peabody, MA 01960

RANDOLPH
129 N. Main Street, Randolph, MA 02368

READING
31 Harnden Street, Reading, MA 01867

SALEM
319 Highland Avenue, Salem, MA 01970-1738
73 Lafayette Street, Salem, MA 01970

SAUGUS
One Hamilton Street, Saugus, MA 01906
412 Lynn Fells Parkway, Saugus, MA 01906

STOUGHTON
87 Sharon Street, Stoughton, MA 02072 (Cobb Corner)
497 Washington Street, Stoughton, MA 02072

Customer Care Phone Support

Reach Customer Care phone support starting MONDAY, SEPTEMBER 23 at 877.380.BANK(2265).

Hours are: [NOTE TO REVIEWERS: PLEASE CONFIRM HOURS]

Mon – Wed 8:00 a.m. – 5:00 p.m.
Thurs 8:00 a.m. – 6:00 p.m.
Fri 8:00 a.m. – 5:00 p.m.
Sat 8:00 a.m. – Noon

24-Hour Telephone Banking

  • Telephone Banking will be unavailable starting on FRIDAY SEPTEMBER 20 at 5:00 p.m.
    • You will not be able to inquire on your accounts or initiate, cancel, or edit any transfers during the unavailable period.
  • 24-Hour Telephone Banking will be available starting on MONDAY, SEPTEMBER 23 at 10:00 a.m.
    • The phone number will remain the same: 877.251.6222.

Debit Cards

Continue to use your Abington Bank Debit Visa® card  without interruption for point-of-sale (in-person) and online transactions as well as in your mobile wallet with Apple Pay®, Samsung Pay™, and Google Pay™.

  • Fraud alerts will continue to be sent by text if you supplied a mobile phone number. If no mobile phone number is on file, fraud alerts will continue by phone.

Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. Google Pay is a trademark of Google LLC. Samsung Pay is a trademark of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners.

Credit Cards

Continue to use your Abington Bank Visa® credit card without interruption—including within your mobile wallet with Apple Pay®, Samsung Pay™, and Google Pay™.

Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. Google Pay is a trademark of Google LLC. Samsung Pay is a trademark of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners.

Safe Deposit Boxes

Safe deposit boxes will continue to be offered in select offices.

  • Previously established automatic payments for box rentals will continue uninterrupted.

Deposit Accounts

Here’s everything you need to know regarding your deposit account to prepare for integration weekend.

Account Numbers

Your account numbers will remain the same.

Checks

Continue using your existing supply of checks.

Preauthorized Transactions

Direct deposits, recurring transfers (internal and external), and automatic withdrawals will continue without interruption.

Deposit Insurance

Deposits will still be fully insured. Each depositor is insured by the Federal Deposit Insurance Corporation (FDIC) up to current coverage limits. All deposits above the FDIC insurance amount will be insured by the Depositors Insurance Fund (DIF). Visit FDIC.gov or DIFxs.com for more information on specific limits.

Shared Customers

If you bank at both North Shore Bank and Abington Bank, your customer information will be integrated under one bank of your choosing, but your individual accounts will remain separate accounts. For example, if you have a checking account at both banks, you will have two checking accounts with the bank you select as your bank. If you do not select a bank, we will select one for you. However, all your accounts will be accessible at any North Shore Bank or Abington Bank branch office.

If your combined deposit balances at North Shore Bank and Abington Bank exceed the FDIC insurance limit, your deposit accounts from each bank will be separately insured for a period of at least six months after the effective date of the merger. After this grace period expires, the balance of your deposit accounts that exceeds the FDIC insurance limit will be insured by the DIF.

Account Fees

While many of our fees remain the same, some will change or be eliminated. Please refer to the disclosure guide, “Important Changes to Your Account Terms”.

Statements + eStatements

  • A statement/eStatement will be prepared on SATURDAY, SEPTEMBER 21, and will include all account activity and any interest earned between September 1 and September 20.
  • Account activity and any interest earned after September 20 will be credited and appear on the October month-end statement/eStatement. A September month-end statement/eStatement will not be issued.
  • Beginning with October month-end, statements/eStatements will be branded as “Abington Bank, a division North Shore Bank” at the end of each month and will reflect all account activity and interest earned for the statement cycle.
  • A maximum of 13 months of previous eStatements will carry over to Online Banking.

Individual Retirement Accounts (IRAS)

Change of Custodian/Trustee. As of FRIDAY, SEPTEMBER 20, North Shore Bank will assume the role of custodian/trustee of your IRA, and IRA Money Market statements/eStatements will deliver on a quarterly basis, rather than monthly. This change does not adversely affect your IRA plan in any way, nor does it change any of the terms and conditions of your accounts.