Branch, Customer Care, and Card Services
Branch + Teller Services
All Abington Bank and North Shore Bank branches will be closed on SATURDAY, SEPTEMBER 21.
AFTER SEPTEMBER 23, the complete list of each location’s drive-up and lobby hours will be available on our website at NorthShore-Bank.com/Contact-Us/Locations.
Visit any of the 15 North Shore Bank offices and 10 Abington Bank offices.
ABINGTON
6 Harrison Avenue, Abington, MA 02351
AVON
1 East Main Street, Avon, MA 02322
BEVERLY
North Shore Crossing, 140 Brimbal Avenue, Beverly, MA 01915
254 Cabot Street, Beverly, MA 01915
48 Enon Street, Beverly, MA 01915
BRAINTREE
1 Rockdale Street, Braintree, MA 02184
COHASSET
800 Chief Justice Cushing Highway (Rte. 3A), Cohasset, MA 02025
40 South Main Street, Cohasset, MA 02025 (Drive-up services not available at this location
DANVERS
48 Elm Street, Danvers, MA 01923
HOLBROOK
95 North Franklin Street, Holbrook, MA 02343
MARION
350 Front Street, Marion, MA 02738
MERRIMAC
1 West Main Street, Merrimac, MA 01860
MIDDLETON
Circle Furniture Plaza, 237 South Main Street, Middleton, MA 01949
NEWTON, NH
29 South Main Street, Newton, NH 03858
PEABODY
248 Andover Street (Rte. 114), Peabody, MA 01960
32 Main Street, Peabody, MA 01960-5552
637 Lowell Street, Peabody, MA 01960
RANDOLPH
129 N. Main Street, Randolph, MA 02368
READING
31 Harnden Street, Reading, MA 01867
SALEM
319 Highland Avenue, Salem, MA 01970-1738
73 Lafayette Street, Salem, MA 01970
SAUGUS
One Hamilton Street, Saugus, MA 01906
412 Lynn Fells Parkway, Saugus, MA 01906
STOUGHTON
87 Sharon Street, Stoughton, MA 02072 (Cobb Corner)
497 Washington Street, Stoughton, MA 02072
Customer Care Phone Support
Reach Customer Care phone support starting MONDAY, SEPTEMBER 23 at 877.380.BANK(2265).
Hours are:
Mon – Fri | 7:30 a.m. – 5:30 p.m. |
Sat | 8:00 a.m. – Noon |
24-Hour Telephone Banking
- Telephone Banking will be unavailable starting on FRIDAY SEPTEMBER 20 at 5:00 p.m.
- You will not be able to inquire on your accounts or initiate, cancel, or edit any transfers during the unavailable period.
- 24-Hour Telephone Banking will be available starting on MONDAY, SEPTEMBER 23 at 10:00 a.m.
- The phone number will remain the same: 877.251.6222.
Debit Cards
Continue to use your Abington Bank Debit Visa® card without interruption for point-of-sale (in-person) and online transactions as well as in your mobile wallet with Apple Pay®, Samsung Pay™, and Google Pay™.
- Fraud alerts will continue to be sent by text if you supplied a mobile phone number. If no mobile phone number is on file, fraud alerts will continue by phone.
Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. Google Pay is a trademark of Google LLC. Samsung Pay is a trademark of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners.
Credit Cards
Continue to use your Abington Bank Visa® credit card without interruption—including within your mobile wallet with Apple Pay®, Samsung Pay™, and Google Pay™.
Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. Google Pay is a trademark of Google LLC. Samsung Pay is a trademark of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners.
Safe Deposit Boxes
Safe deposit boxes will continue to be offered in select offices.
- Previously established automatic payments for box rentals will continue uninterrupted.
Deposit Accounts
Here’s everything you need to know regarding your deposit account to prepare for integration weekend.
Account Numbers
Your account numbers will remain the same.
Checks
Continue using your existing supply of checks.
Preauthorized Transactions
Direct deposits, recurring transfers (internal and external), and automatic withdrawals will continue without interruption.
Account Fees
While many of our fees remain the same, some will change or be eliminated. Please refer to the enclosed disclosure guide, “Important Changes to Your Account Terms” for a list of fee changes.
Deposit Insurance
Deposits will still be fully insured. Each depositor is insured by the Federal Deposit Insurance Corporation (FDIC) up to current coverage limits. All deposits above the FDIC insurance amount will be insured by the Depositors Insurance Fund (DIF). Visit FDIC.gov or DIFxs.com for more information on specific limits.
Statements + eStatements
A maximum of 13 months of previous eStatements will carry over to Online Banking.
Overdraft Privilege
All eligible checking account customers will be automatically enrolled in our discretionary Overdraft Privilege service to cover overdrafts by checks, transactions made using your checking account number, online transfers, bill payments, and recurring point-of-sale transactions. If you have already opted in your ATM and everyday (one-time) debit card transactions, these transactions will continue to be covered by the bank’s Overdraft Privilege service.
Individual Retirement Accounts (IRAS)
Change of Custodian/Trustee. As of FRIDAY, SEPTEMBER 20, North Shore Bank will assume the role of custodian/trustee of your IRA, and IRA Money Market statements/eStatements will deliver on a quarterly basis, rather than monthly. This change does not adversely affect your IRA plan in any way, nor does it change any of the terms and conditions of your accounts.