Integration Weekend is September 20-22

We’ll integrate our systems and operations over the weekend of September 20-22, and are confident that the integration will be seamless. However, during that weekend, some electronic banking services will be unavailable and all branches will be closed.

Starting September 23, 2024, North Shore Bank and Abington Bank systems and operations will begin to fully integrate. However, even after that date, you’ll notice that North Shore Bank’s name will remain the same, and Abington Bank will become “Abington Bank, a division of North Shore Bank.” Therefore, moving forward, you can expect to see one or both banks’ names on routine communications and through certain channels.

Key Dates

Friday, September 20, Noon Bill Pay will be unavailable
Friday, September 20, 5 PM Online Banking, Mobile Banking, including Mobile Deposit, Zelle, and Telephone Banking will be unavailable
Saturday, September 21 All Abington Bank offices closed
Monday, September 23 North Shore Bank and Abington Bank offices reopen
Monday, September 23 AbingtonBank.com becomes NorthShore-Bank.com
Monday, September 23, 10 AM Online Banking, Mobile Banking, including Mobile Deposit, and Telephone Banking will be available
Tuesday, September 24, Noon Bill Pay will be available
Tuesday, September 24, 5 PM Zelle will be available

Frequently Asked Questions - What You Need to Know

Here are some of the most important changes that will take place. Get the answers you need and learn about the features available to you.

Will my account number change?

Your account numbers will remain the same.

Will my debit card still work?

Continue to use your Abington Bank Debit Visa® card  without interruption for point-of-sale (in-person) and online transactions as well as in your mobile wallet with Apple Pay®, Samsung Pay™, and Google Pay™.

  • Fraud alerts will continue to be sent by text if you supplied a mobile phone number. If no mobile phone number is on file, fraud alerts will continue by phone.

Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. Google Pay is a trademark of Google LLC. Samsung Pay is a trademark of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners.

Can I still use my credit card?

Continue to use your Abington Bank Visa® credit card without interruption—including within your mobile wallet with Apple Pay®, Samsung Pay™, and Google Pay™.

Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. Google Pay is a trademark of Google LLC. Samsung Pay is a trademark of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners.

Can I access Abington Bank Telephone Banking?

  • Telephone Banking will be unavailable starting on FRIDAY, SEPTEMBER 20 at 5 PM
    • You will not be able to inquire on your accounts or initiate, cancel, or edit any transfers during the unavailable period.
  • 24-Hour Telephone Banking will be available starting on MONDAY, SEPTEMBER 23 at 10 AM
    • The phone number will remain the same: 877.251.6222.

Can I still use my checks?

Continue using your existing supply of checks.

Will my preauthorized transactions be affected?

No, direct deposits, recurring transfers (internal and external), and automatic withdrawals will continue without interruption.

Will my Federal Deposit Insurance Corporation (FDIC) coverage be affected?

Deposits will still be fully insured. Each depositor is insured by the Federal Deposit Insurance Corporation (FDIC) up to current coverage limits. All deposits above the FDIC insurance amount will be insured by the Depositors Insurance Fund (DIF). Visit FDIC.gov or DIFxs.com for more information on specific limits.

Website

  • Effective MONDAY, SEPTEMBER 23, our bank’s website will move to NorthShore-Bank.com.
  • If you visit AbingtonBank.com after September 23, you’ll automatically be redirected to NorthShore-Bank.com. However, please bookmark NorthShore-Bank.com and begin accessing the site directly using that URL, as the redirect function will be temporary.
  • You can expect to find everything you need at NorthShore-Bank.com, including the same layout and navigation you’re already familiar with.
  • You’ll see the North Shore Bank and Abington Bank names and logos on the website, so you’ll know you’re on the right site.
  • Each bank will have its own Online Banking login box right on the website’s new homepage. Be sure to choose the correct bank before attempting to login to Online Banking.

Abington Bank Customer Care

Reach Customer Care phone support starting MONDAY, SEPTEMBER 23 at 877.380.BANK(2265).

Hours are:

Mon – Fri 7:30 a.m. – 5:30 p.m.
Sat 8:00 a.m. – Noon

Mortgages + Other Loan Accounts

Here’s what you need to know about your current loan.

  • The ownership and servicing of your loan will transfer to North Shore Bank.
  • Your loan number, the terms of your loan, your payment due date, and the address where you mail your loan payment (95 No. Franklin St., Holbrook) have not changed; only the payee has changed to North Shore Bank.
  • If your loan payment is drawn automatically from your checking account, this payment will continue without interruption.
  • If you use Online Bill Pay to make your Abington Bank loan payment from your Abington Bank checking account or an account with another financial institution, please update the payee to North Shore Bank.

How can I make payments online?

Continue to use the same online payment portal, username, and password to make payments from an account at another bank. The portal will be rebranded as North Shore Bank and a link will be available at NorthShore-Bank.com/Payments.

Can I make payments at a branch?

Yes, you can continue to make payments at any office. Click here for locations and hours. 

Will the payee of my loan change?

Yes, the payee name for all payments will change to North Shore Bank.

What should I do if I use Online Bill Pay to make my payment?

If you use Online Bill Pay to make your loan payment from your  Abington Bank checking account or an account with another financial institution, please update the payee to North Shore Bank.

Where do I mail my payment?

The address where you mail your loan payment (95 No. Franklin St., Holbrook) have not changed; only the payee has changed to North Shore Bank.

Additional Resources

Get the answers you need and learn about the features available to you.