Envision Bank Transition to Abington Bank

Over the weekend of Friday, November 4, to Sunday, November 6, our systems and operations will be fully integrated as Abington Bank. Here are the key dates you need to know to prepare.

Frequently Asked Questions - What You Need to Know

Get the answers you need and learn about the features available to you.

Will my deposit account number change?

Your account numbers will remain the same.

Will my debit card still work?

You will continue to use your Envision Bank Debit Mastercard® or ATM card without interruption through at least the end of 2022. In January 2023, we will provide additional details on our plan to replace your card with a new Abington Bank contactless Debit Visa® Card.

  • Continue to use your Envision Bank Debit Mastercard in your mobile wallet with Apple Pay®, Samsung Pay™, and Google Pay™.
  • Fraud alerts will continue to be sent by text if you supplied a mobile phone number. If no mobile phone number is on file, fraud alerts will continue by phone and/or email.

Can I still use my credit card?

You will continue to use your Envision Bank Visa® credit card without interruption through at least the end of 2022. In early 2023, we will provide additional details on our plan to replace your card with a new Abington Bank Visa® credit card.

When and how can I access Abington Bank Telephone Banking?

Envision Bank Telephone Banking will be unavailable starting on [DAY], November [DATE, TIME].

  • You will not be able to inquire on your accounts or initiate, cancel, or edit any transfers during the unavailable period.

Abington Bank 24-Hour Telephone Banking will be available starting on Monday, November 7 at 10 a.m.

  • The phone number will change to 877.251.6222.
  • Your PIN will be reset temporarily:
  • For personal accounts, your PIN will be the last four digits of your Social Security Number.
  • For business accounts, the PIN will be the last five digits of the business’s Tax Identification Number (TIN).
  • You will be prompted to choose a new PIN and may reuse your previous PIN if you choose.
  • The menu options will be different. Listen to the prompts carefully.

When can I start using existing Abington Bank branches?

You may begin using any of the Abington Bank branches on Monday, November 7.

How and when do I contact Abington Bank Customer Care?

You may use Abington Bank customer care phone support beginning November 7.

  • Call directly: 877.380.BANK (2265).
  • Hours are:
    • Monday – Wednesday 8:00 AM – 5:00 PM
    • Thursday 8:00 AM – 6:00 PM
    • Friday 8:00 AM – 5:00 PM
    • Saturday 8:00 AM – Noon

Can I still use my checks?

Continue using your existing supply of checks until they run out. When reordering checks after November 7, provide your check printer with the Abington Bank routing number: 211371845.

Will my direct deposit, automatic withdrawals, and recurring transfers carry over?

Direct deposits, recurring internal transfers, and automatic withdrawals will continue without interruption. If establishing new preauthorized transactions after November 7, provide your employer or merchant with the Abington Bank routing number: 211371845.

External transfers (bank-to-bank) will not carry over and will need to be re-established.

Will my Federal Deposit Insurance Corporation (FDIC) coverage be affected?

Deposits will still be fully insured. Each depositor is insured by the Federal Deposit Insurance Corporation (FDIC) up to current coverage limits. All deposits above the FDIC insurance amount will be insured by the Depositors Insurance Fund (DIF). Visit FDIC.gov or DIFxs.com for more information on specific limits.

What will happen to my account if I bank at both banks?

If you bank at both Envision Bank and Abington Bank, your customer information will be integrated but your individual accounts will remain separate accounts. (For example, if you have a checking account at both banks, you will have two checking accounts with Abington Bank.) All of your accounts will be accessible at any Abington Bank branch and through Abington Bank Online Banking and Telephone Banking. If your combined deposit balances at Envision Bank and Abington Bank exceed the FDIC insurance limit, your deposit accounts from each bank will be separately insured for a period of at least six months after the effective date of the merger. After this grace period expires, the balance of your deposit accounts that exceeds the FDIC insurance limit will be insured by the DIF.

Key Dates

Monday, October 31   The Rockdale St, Braintree ATM will be out of service. This ATM will be available for cash withdrawals only starting from Tuesday, November 1 to Sunday, November 6.
Tuesday, November 1    The Cobb Corner, Stoughton ATM and Washington St., Stoughton drive-up ATM will be out of service. Then, these ATMs will be available for cash withdrawals only from Wednesday, November 2 to Sunday, November 6.
Wednesday, November 2 The N. Main St., Randolph ATM and the Washington St., Stoughton walk-up ATM will be out of service. Then, these ATMs will be available for cash withdrawals only from Thursday, November 3, to Sunday, November 6.
Beginning Friday, November 4, 9 a.m.  Bill Pay will be unavailable throughout integration weekend.
(All bill payments previously scheduled for Friday and Monday will be processed.)
Beginning Friday, November 4   Online Banking, Mobile Banking, and Telephone Banking will be unavailable throughout integration weekend. (All automatic transfers previously scheduled for Friday and Monday will be processed.
Saturday, November 5
  Envision Bank branches and Abington Bank branches will be closed.
 Monday, November 7   Envision Bank branches will reopen as Abington Bank branches. You also may visit the 6 existing Abington Bank branches.
Monday, November 7, 9 a.m.   Visit AbingtonBank.com to log into Online Banking and Bill Pay. Download the Abington Bank Mobile Banking and Card Manager apps from the App Store® or get it on Google PlayTM. Delete the Envision Bank Mobile Banking app; it will not work.
Monday, November 7 All ATMs will be restored to full service.

The App Store is a registered trademark of Apple Inc.
Google Play is a trademark of Google LLC.

Online Banking + Mobile Banking Preregistration

In order to prepare for the transition to Abington Bank, you can preregister for Abington Bank Online Banking and Mobile Banking. Preregistration will take place any time after [DAY], October [DATE] at [TIME].

You may preregister if you currently use only Envision Banking Online Banking and Mobile Banking. If you currently have an Abington Bank account and use Abington Bank Online Banking or Mobile Banking, you do not need to preregister.

How to Preregister for Abington Bank Online Banking

  1. Visit [URL www.xxxxxx.com] and enter your user ID and press enter.
  2. You will be redirected to a page to validate your identity by entering a password that comprises the last five digits of your Social Security Number plus your eight-digit date of birth. (E.g., If the last five digits of your SSN are 12345 and your birthdate is January 1, 1975, you would enter “1234501011975”.)
  3. Once validated, you will be prompted to create a new Online Banking + Mobile Banking password. (Note: You may reuse your existing Envision Bank Online Banking + Mobile Banking password as long as it meets minimum password requirements.)
  4. Once your password is created, you will be preregistered. On Monday, November 7 you will be able to use your user ID and new password to access Abington Bank Online Banking + Mobile Banking.

Need assistance? Please contact Customer Care at 877.380.BANK (2265).

HOW TO PREREGISTER FOR ABINGTON BANK ONLINE BANKING

  1. Visit [URL www.xxxxxx.com] and enter your user ID and press enter.
  2. You will be redirected to a page to validate your identity by entering a password that comprises the last five digits of your Social Security Number plus your eight-digit date of birth. (E.g., If the last five digits of your SSN are 12345 and your birthdate is January 1, 1975, you would enter “1234501011975”.)
  3. Once validated, you will be prompted to create a new Mobile Banking password. (Note: You may reuse your existing Envision Bank Mobile Banking password as long as it meets minimum password requirements.)
  4. Once your password is created, you will be preregistered. On Monday, November 7 you will be able to use your user ID and new password to access Abington Bank Mobile Banking.

Need assistance? Please contact Customer Care at 877.380.BANK (2265).

Abington Bank Customer Care

You may use Abington Bank customer care phone support beginning November 7.

  • Call directly: 877.380.BANK (2265).
  • Hours are:
    • Monday – Wednesday 8:00 AM – 5:00 PM
    • Thursday 8:00 AM – 6:00 PM
    • Friday 8:00 AM – 5:00 PM
    • Saturday 8:00 AM – Noon

Additional Resources

Get the answers you need and learn about the features available to you.

Learn more about Abington Bank.